Refund policy

Last updated: October 17, 2026

Simple and the same for every client. Your order form shows your monthly fee and any setup fee.

Monthly fee

The monthly fee is billed in advance, at the start of each month of service.
You can cancel any time. Canceling stops the next invoice, and RISER keeps working until the end of the month you have paid for.
We do not refund part of a month.

Setup fee

The setup fee pays for building and loading your install. It is refundable until the install is done, and not after.

When you leave

Your owner can download a full export of your data at any time, and for 30 days after the service ends.
After that we delete your data from the server and from backups within a further 30 days.

Billing mistakes

If an invoice is wrong, we refund the difference in full.

Contact

To cancel or ask about an invoice: info@riseroffice.com · (310) 303-0937, or write to Mozaik Enterprises, Inc., 18723 Via Princessa, Ste 337, Santa Clarita, CA 91387. See also the terms of service.